Merry Christmas and Happy New Year!
The Healthpath team and our partner labs will be taking a break throughout the Christmas period, so it’s important to be aware of the dates below.
Our Customer Services team will be available over Christmas to help with any of your queries:
- 21 December: 9am–5.30pm
- 22 December: 9am–5.30pm
- 23 December: 9am–5.30pm
- 24 December: 9am-1pm
- 25-28 December: closed
- 29 December: 9am–5.30pm
- 30 December: 9am–5.30pm
- 31 December: 9am–1pm
- 1st January: closed
We’ll be back to the usual working hours from 4 January 2021.
When is the last date I should post my test back?
To ensure it is received by the lab before Christmas, please post your sample back by the following dates:
- Adrenal Cortisol/DHEA Profile: 14 December 2020
- Food IgG Finger Prick Test: 14 December 2020
- Essential, Advanced and Ultimate Gut Health Tests: 16 December 2020
- SIBO Breath Test: 18 December 2020
- Leaky Gut Permeability Profile: 18 December 2020
We will endeavour to return results to you within the usual working time frame, but please bear in mind that postage may take longer over the Christmas period. If in doubt, it’s best to wait to take your test.
I can’t send my test back before those dates, when should I return it?
If you cannot return your test kit by the dates listed above, please wait until the labs re-open on 4 January 2021 to collect and return your sample.
When is the last date I can place an order to receive it before Christmas?
To ensure your test or supplements arrive before Christmas, we recommend you place your order before 2pm on Friday 18 December.
When is the last date I can place an order to receive it before the new year?
Deliveries are sent first class via Royal Mail, though we cannot guarantee pre-Christmas delivery you should place your orders by 2pm on the below dates for delivery before the end of the year:
- Adrenal Cortisol/DHEA Profile: 21 December 2020
- Food IgG Finger Prick Test: 21 December 2020
- SIBO Breath Test: 23 December 2020
- Leaky Gut Permeability Profile: 23 December 2020
- Gut Health Tests: 23 December & 29/30 December 2020
- Supplements: 23 December & 29/30 December 2020
You’re welcome to place orders at any time over the Christmas period. If you place an order after the dates above, most items will be sent out on the next available working day, with the exception of SIBO, Leaky Gut, Food Sensitivity and Adrenal Cortisol / DHEA test kits, which will be posted out on the 4 January 2021.
If you have an urgent request, please contact us directly.
Thank you for contributing to the Healthpath mission this year. We hope you have a great festive break, and we look forward to supporting you in 2021 and beyond!
The Healthpath team